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PRIVACY POLICY

WHAT INFORMATION DO WE COLLECT?

We collect information from you when you register on our site, place an order, sign up for updates, or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

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WHAT DO WE USE YOUR INFORMATION FOR?

Any of the information we collect from you may be used in one of the following ways:

 

​To process transactions:

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

 

​To send periodic emails

The email address you provide for order processing will only be used to send you information and updates pertaining to your order.

 

HOW DO WE PROTECT YOUR INFORMATION?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

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We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (name, address, e-mail, etc.) may be kept on file for more than 60 days in order to process future transactions. We do not store credit card numbers on our servers.

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DO WE USE COOKIES?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart.

Return Policy

RETURN POLICY

We want you to be happy with your purchase but understand that sometimes an item needs to be returned. Please review the return policies below and contact us with any questions. 

 

You may return or exchange any book or other store item in its original condition, accompanied by a receipt, for a refund or store credit within 14 days of receiving your purchase.

 

Without a receipt, a return may be approved for store credit at the manager's discretion and only at the current value of the book or other item. Please contact us for details. 

 

For all mail returns/exchanges, the customer is responsible for costs of return shipping. We recommend you return your items using an insured and traceable method. We are not responsible for packages lost or damaged during the return transit.  If you would like to return an item by mail, please e-mail us at athenabooksog@gmail.com to initiate a return for approval.   

 

If you receive your order and find an item to be missing, incorrect or damaged please contact us within 7 days, so that we may address and resolve the issue as quickly as possible for you.

 

Thank you for shopping with us!

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